Team Lead - EUV Installation Group Leader

Location Hillsboro, US Team Customer Support Work experience 4-9 years, 10-15 years Educational background Physics, Computer Science, Mathematics, Chemical Engineering, Materials Science, Mechanical Engineering, Electrical Engineering, Mechatronics, Other technical backgrounds Travel 25% Workplace type Hybrid New Job ID: J-00294237 We appreciate your interest in becoming part of our team! Although we do not have an immediate opening, we value proactive candidates like yourself who are looking to build a meaningful career with ASML.
We will keep your application on file and confidential for future consideration.
(Applying to a "future openings" posting does not guarantee employment.
) Introduction ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.
We design, develop, integrate, market, and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.
Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.
The Customer Support Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer.
Local site Customer Support branches perform these tasks for the customers within the specific region.
To install leading edge lithographic systems, at the customer site, within specifications, on time, with quality exceeding the customer’s expectations.
The CS EUV Install Sr Group Lead is expected to manage the people, processes, business data analytics toward optimal performance, and drive the organization to achieve future business requirements.
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.
F.
R.
§ 730, et seq.
).
Qualified candidates must be legally authorized to access such controlled technology prior to beginning work.
Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Role and Responsibilities The CS EUV Install Operations Manager is expected to manage the people, processes, business data analytics, and drive the organization to achieve future business requirements.
Manage the engineering teams that perform the installations across multiple sites across the US.
Drive the operational performance of the teams including safety, execution quality, continues improvement, team capabilities, cost, and team utilization.
Develop strategy and targets to realize the long-term business requirements.
Responsible for the personal and professional development of all Engineers within the team.
Both to ensure personnel are at peak operational readiness to support installations today but also developing the team to meet future business needs.
Manage stake holders include the customers, the service organization that is receiving the system, and multiple internal organizations that interface with the installation team.
Drive continuous improvement not only to optimize the performance of the team but also to improve ASML operations.
Maintain short- and long-term detailed manpower plans and forecasts.
Responsible for the training and growth of the teams to achieve the required operational capabilities.
Determine the requirements to meet future business objects, build the appropriate justifications, and drive the fulfillment of these requirements in the appropriate time frame.
Industrialize the existing business processes, optimize process performance, and integrate new processes into the operation as required.
Education and Experience Preference, BS degree in an engineering field, or equivalent experience.
10+ years of professional experience with minimum of 3 years of management experience.
Experience managing managers preferred.
Experience in a challenging environment with high tech products and complex processes.
Experience managing a customer Support organization and projects preferred.
Knowledge of semiconductor lithography preferred.
Multinational experience preferred.
Good knowledge of the English language.
Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that.
You won’t work in a silo.
Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view.
You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills: Can observe and respond to people and situations and interact with others encountered in the course of work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
Result driven-demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication.
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
Work according to a strict set of procedures within the provided timelines.
Good rapport with people, analytical thinker, structured approach, process oriented, and excels in a dynamic environment.
Must be flexible, stress resistant, and able to work independent as well as in a team.
Excellent communication skills with ability to digest technical details into information that can be used to make business decisions, communicate with customers, and influence others.
Ability to drive operations in a matrixed organization over different locations.
People Development skills to drive the development of people, providing coaching and feedback.
Ability to inspire and motivate individuals and teams.
Excellent time management and delegation skills.
Ability to prioritize and organize actions effectively and efficiently.
Self-starter that shows high drive, creativity, ambition, and accountability.
Ability to translate department direction into a strategic plan with clear actions and responsibilities.
Strong analytical and computational skills and ability to root-cause, problem solve and drive solutions.
Excellent process management skills.
Preferred locations: Hillsboro, Chandler, Phoenix, or Austin.
Any ASML CS US locations can be considered.
Diversity & Inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.
It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.
We recognize that diversity and inclusion is a driving force in the success of our company.
Other Information Position will require travel up to 35% within the US and internationally.
Position will require access to customer site locations, including working in clean rooms.
Ability to work flexible shifts including nights, weekends and holidays.
Role Within Office - Responsibilities Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
May require travel dependent on business needs.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, EOE AA M/F/Veteran/Disability Need to know more about applying for a job at ASML? Read our frequently asked questions .