Paratransit Scheduler

Under supervision, assists in developing transit schedules, Operator work run assignments, and related documents.
Creates daily manifests for paratransit drivers based on customer demands.
Key Responsibilities: * Creates daily manifests for paratransit drivers based on customer demands and labor agreements.
* Assist Reservationist with placing trips on drivers manifest and negotiating appropriate trip times for customer at point of call.
* Contacts Customers during scheduling process when appropriate to negotiate pick up window for efficiency in the service.
* Assigns Drivers in VDS and Trapeze and compares systems to make sure all routes are covered daily.
* Assist Management in recruiting drivers to work additional hours and to cover for scheduled absences or for early call-offs prior to close of daily scheduling.
* Monitors efficiencies of manifests to ensure that routes are logical and efficient based on customer needs.
* Utilizes computer software to assist in the development of schedules, Drivers Bid, vehicle hour, mileage, and patronage statistic * Develops and maintains statistical records regarding schedules, personnel requirements, and equipment requirements * Prepares, orders, and proofreads schedule materials prior to publication * Ensures all Operator runs are fully complaint with meal, rest break and hours of service restrictions.
* Assist in analyzing and responding in writing to operations personnel and patron complaint letters recommended changes * Participates in test trips of new or revised subscription group tours * Maintains a clean and well-organized work area * Other duties as required Qualifications Education, Licensing, and Certifications: * High school diploma or equivalent, such as GED, required Experience: * Knowledge of local area * Trapeze experience preferred but not required.
Skills and Knowledge Required: * Ability to read, comprehend and understand maps * Ability to read, understand, interpret, and explain transit system operating rules, * regulations, policies, phases, and routes * Perform arithmetic and basic statistical calculations rapidly and accurately * Ability to communicate effectively orally and in writing * Manipulate and analyze data using arithmetic formulas and detailed procedures * Read and understand rules, policies, maps, and schedules * Operate a calculator * Utilize computer software * Set priorities under close deadlines * Travel requirement (as a percent): <5% for occasional meetings Pre-Employment Requirements: * Must submit to drug testing and a background check Physical Requirements: * Must be able to work shifts or flexible work schedules as needed.
* 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities * Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
* The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
About Transdev: Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services.
Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility.
Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.
www.
transdevna.
com _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
_ _The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
_ _Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.
Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
_ _EEO is the Law Poster: https://www1.
eeoc.
gov/employers/poster.
cfm Drug free workplace_ _If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
_ Job Type: Full-time Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience level: * No experience needed Work setting: * In-person Education: * High school or equivalent (Required) Experience: * Trapeze: 1 year (Preferred) Ability to Relocate: * Portland, OR 97210: Relocate before starting work (Required) Work Location: In person